Comments

Overview

The Comments page is a comprehensive feedback management system allowing users to submit bug reports, feature requests, and general feedback with threaded conversations and admin responses.

Core Features

Feedback Categories

Submission Types:

• General Feedback

• Feature Request

• Bug Report

• Page Issue

• UI/UX Suggestion

• Performance Issue

• Support Request

• Other

Page Location Options (Optional):

• Home Dashboard

• Duels

• Leagues

• Leaderboards

• Player Profile

• Session History

• Notifications

• Settings

• Login/Register

• Fundraisers

• Friends

• AI Coach

• Desktop App

• Other

Feature Area Options (Optional):

• Navigation

• Session Recording

• Scoring System

• Invite System

• Leaderboard Filtering

• Notifications

• Authentication

• Payment Processing

• Real-time Updates

• Mobile Responsiveness

• Data Synchronization

• User Profile

• Social Features

• Competition Management

• Other

Thread Management

Thread List View:

• Filter by status:

  • All Conversations

  • Open

  • In Progress

  • Resolved

  • Closed

• Threaded conversation cards showing:

  • Subject line

  • Status badge

  • Category badge

  • Page location (if specified)

  • Feature area (if specified)

  • Message count

  • Last reply timestamp

• Click to open detailed view

Thread Detail View:

• Full conversation history

• Message author identification

• Admin vs User message distinction

• Message timestamps

• Edit indicators

• Thread metadata display

• Status indicators

• Back to list navigation

Message System

User Messages:

• Text-based messaging

• Real-time submission

• Timestamp tracking

• Edit tracking

Admin Responses:

• Clearly distinguished from user messages

• "Proof of Putt Team" identifier

• Inline conversation replies

• Resolution notes

Reply Interface:

• Textarea for message composition

• Send button

• Disabled when thread is closed

• Character limit support

• Submit on Enter support

Thread Status Workflow

Status Progression:

1. Open: New feedback submitted

2. In Progress: Team reviewing or working on issue

3. Resolved: Issue fixed or request completed

4. Closed: Conversation ended

Status-Based UI:

• Color-coded status badges

• Closed thread indicators

• Reply form disabled for closed threads

• Resolution notes display

New Feedback Submission

Form Fields:

• Subject (Required): Brief description

• Category (Required): Dropdown selection

• Page/Area (Optional): Where issue occurred

• Feature/Function (Optional): Specific feature affected

• Your Feedback (Required): Detailed description (6 rows)

Submission Flow:

1. Fill out form

2. Click "Submit Feedback"

3. Form cleared on success

4. Return to thread list

5. New thread appears in list

Form Toggles:

• "New Comment Thread" button shows form

• "Hide Form" button collapses form

• Form state persists during navigation

Key Insights

API Integration

• apiGetFeedbackThreads(status): Fetch filtered thread list

• apiGetFeedbackThread(threadId): Fetch single thread with messages

• apiCreateFeedbackThread(data): Submit new feedback

• apiAddFeedbackMessage(threadId, message): Reply to thread

Data Structures

Thread Object:

{
  thread_id: number,
  subject: string,
  category: string,
  status: 'open' | 'in_progress' | 'resolved' | 'closed',
  page_location: string | null,
  feature_area: string | null,
  created_at: timestamp,
  last_message_at: timestamp,
  message_count: number,
  closed_at: timestamp | null,
  admin_notes: string | null
}

Message Object:

{
  message_id: number,
  thread_id: number,
  message_text: string,
  is_admin_response: boolean,
  author_name: string,
  created_at: timestamp,
  edited_at: timestamp | null
}

State Management

• threads: Array of feedback threads

• selectedThread: Currently viewed thread with messages

• showNewThreadForm: Form visibility toggle

• filterStatus: Active filter selection

• newThread: Form state for submission

• newMessage: Reply composition state

• isSubmitting: Async operation state

User Experience

• Real-time form validation

• Loading states for async operations

• Success/error notifications

• Automatic list refresh after actions

• Disabled UI during submission

• Clear status communication

• Breadcrumb navigation

Empty States

• "No feedback threads yet"

• Call-to-action messaging

• Guidance for first submission

Administrative Features

• Admin message distinction

• Resolution notes section

• Status management

• Thread closure capability

• Bulk filtering

Privacy & Security

• User authentication required

• Thread ownership validation

• Admin-only capabilities separated

• Secure message submission

Date Formatting

// Consistent format across all timestamps
new Date(dateString).toLocaleString('en-US', {
  month: 'short',
  day: 'numeric',
  year: 'numeric',
  hour: 'numeric',
  minute: '2-digit'
});

Welcome Message

• "Welcome to Proof of Putt! We recently launched..."

• Sets tone for feedback importance

• Encourages participation

• Emphasizes value of user input

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Common Patterns Across All Pages

Authentication & Context

• All pages use useAuth() for player data

• useNotification() for user feedback

• Protected route wrapping

• Automatic redirect for unauthenticated users

Responsive Design

• Mobile-first approach

• Breakpoints for tablet and desktop

• Touch-friendly interfaces

• Optimized for various screen sizes

Loading States

• Skeleton screens

• Loading spinners

• Progressive loading

• Optimistic UI updates

Error Handling

• User-friendly error messages

• Graceful degradation

• Retry mechanisms

• Defensive programming

API Patterns

• Consistent error handling

• Promise.allSettled for parallel requests

• Loading and error states

• Toast notifications for feedback

Navigation

• React Router integration

• Breadcrumb trails

• Back navigation

• Deep linking support

Performance

• Lazy loading

• Memoization

• Pagination

• Efficient re-renders

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Technical Stack

Frontend

• React: UI library

• React Router: Navigation

• Context API: State management

• Hooks: Modern React patterns

Styling

• CSS Modules: Component-scoped styles

• Responsive Grid: Layout system

• Flexbox: Component alignment

• CSS Variables: Theming

API Communication

• Fetch API: HTTP requests

• Bearer Tokens: Authentication

• REST endpoints: Backend integration

• SSE: Real-time notifications

Third-Party Integration

• Zaprite: Payment processing

• Open Timestamps: Certificate verification

• Social platforms: Profile linking

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